We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.
We are looking for an experienced Software Developer to join the RingCentral Operations Intelligence team. You will be responsible for designing and implementing monitoring systems used to provide accurate operational insights into RingCentral services’ operational status. The candidate should have a background in distributed systems development and help us to extract more value from our data. As a Software Developer, you'll be a key player in developing and enhancing critical parts of our systems. Your work will span the entire lifecycle, from collecting and storing metrics and logs to correlating alerts and visualizing them for users. Experience with machine learning is a great bonus.
This role requires on-site presence at our office 4 days a week to support effective collaboration and teamwork.
Responsibilities
Support and improve a rich set of in-house developed monitoring tools.
Design, develop, and maintain efficient, reusable, and reliable code using GoLang.
Support continuous improvement by investigating and presenting alternative technologies for architectural review.
Conduct code reviews to ensure the team's output meets high quality standards.
Ensure the best possible performance, quality, and responsiveness of applications.
Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues.
Collaborate with distributed teams to define, design, and ship new features.
Skills
Proven experience as a Software Developer or similar role with 4+ years of experience.
Proficiency with GoLang programming language.
Understanding of SOLID principles, data structures, and algorithms.
Familiarity with Linux.
Experience with RESTful APIs, microservices architecture, and containerization technologies like Docker and Kubernetes.
Experience with DBs: PostgreSQL, MongoDB.
Experience with Git and Git CI tools (like GitLab Pipelines).
Understanding of the monitoring domain and SaaS approaches (TSDB, metrics, Prometheus-like solutions).
Ability to work in a diverse multicultural environment, communicating with globally distributed teams.
Customer-centric mindset.
Team player with self-starting ability.
Fluent in spoken and written English.
Familiarity with ITIL or other IT service management frameworks would be a plus.
Preferable technology stack
OS: Linux (CentOS/RedHat/Oracle Linux).
Programming languages: GoLang.
Cloud: AWS.
Containerization: Kubernetes, Docker.
Distributed Log: Kafka, ELK stack.
Monitoring: Zabbix, Prometheus/VictoriaMetrics, Grafana.
DBs: VictoriaMetrics, MongoDB, PostgreSQL, ClickHouse, MySQL.
Configuration Mgmt: Terraform, ArgoCD, Spinnaker.
VCS: GitLab.
Qualification
B.S in Computer Engineering, Computer Science, or related field with 5+ years of related experience
What we offer:
Well-coordinated professional team.
Cutting edge technologies, interesting and challenging tasks, dynamic project, great opportunities for self-realization, professional and career growth.
Additional Health and Life Insurance Package.
Employee Assistance Program.
25 vacation days.
200 BGN Digital Food Vouchers.
120 BGN Gross as part of the salary for Working Expenses Allowance.
RingCentral’s Engineering Team works on high-complexity projects that set the standard for performance and reliability at massive scale. What kind of scale? Millions of users today and hundreds of millions tomorrow. This is your chance to help imagine, develop and deliver products that raise the technological bar, and power human connections. If you’re a talented, ambitious, creative thinker, RingCentral is the perfect environment to join a world class team and bring your ideas to life.
RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.